Skip to main content

What is Managed Wireless?

Gigaspire Modem-RouterManaged Wireless services are both a service and hardware. For $7 per month for Managed WiFi or $11 per month for Ultimate WiFi, we help you set up and remote troubleshoot the Wave Rural Connect devices on your wireless network. This service includes any necessary password changes or equipment troubleshooting. The Optical Network Terminal, or ONT, serves as the modem, and, if you subscribe to managed wireless, the ONT also provides WiFi in one device. Additionally, Wave Rural Connect provides insight into how your personal devices are connecting and behaving on the network if connectivity or performance issues arise.

Additionally, our WiFi devices come with advanced malware and virus monitoring and blocking that is updated daily.

You are in control of your WiFi

Download the WAVE Connect app from the Apple App Store or Google Play Store. Within the app, you can have the ultimate control of your network at the touch of a finger.

Managed WiFi is relatively new in the broadband industry. It refers to systems that allow either the consumer or the ISP (Wave) a means of viewing, managing, and troubleshooting a home’s wireless network. Managed WiFi allows you to add and rename devices, change passwords, change offline times for devices, and receive service notifications.

Ultimate WiFi allows you to set content and site filters, view device and network usage, set time limits per day, and receive WiFi network alerts. Having a service issue? No fear, up to six service calls are included with the Ultimate WiFi service.

One Router (Does Not) Rule Them All.

Large homes or intricate designs that impede the wireless signal may require extenders to fulfill a strong signal throughout. We also recommend wired connections for smart televisions whenever possible. Please be aware that the location of the ONT, the design of the home, heavily-streaming video, gaming, and using many devices simultaneously all can impact the quality of the wireless connection.

Without Managed Wireless, the user is solely responsible for troubleshooting, maintenance, and updating any non-Wave equipment. Additionally, the user must solve any device connectivity issues on their own.

The Benefits of Managed Wireless.

With Managed Wireless, Wave can often identify if the usage or devices are causing any network issues and either correct them or provide a suggestion. We can also monitor, reset, update, and troubleshoot devices provided by Wave Rural Connect remotely if you experience issues. Without Managed Wireless, the user is solely responsible for troubleshooting, maintenance, and updating any non-Wave equipment. Additionally, the user must solve any device connectivity issues on their own, and the user must buy their own router to use WiFi service off the Wave ONT.

As our WiFi-enabled ONT allows you control of how and when devices connect you have much greater control and capacity to employ security systems, smarthome devices, and home-wide video and audio. When you take advantage of fiber internet speeds and our Managed Wireless service, you open a whole world of control of your connected life.

Questions?

Call 1.833.4WAVERC or see our Frequently Asked Questions.