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WAVE will be upgrading the fiber line on our OZARK substation. Replacement will take several hours, which may cause outages after 12:00 AM Thursday (2/22) morning. Maintenance should be completed by 6:00 AM.
If your service is out for an extended period, please contact Tech Support: 1 (888) 212-7626

Government Assistance Programs

Below we detail the Lifeline US government assistance program.


Lifeline discounts are not available in all areas served by WAVE Rural Connect. Applicants are allowed ONE discount per household. If you have another service with a Lifeline discount applied you cannot qualify.

Lifeline is a federal program dedicated to making phone and internet services more affordable for low-income households.

Servicios Lifeline de WAVE Rural Connect: Lifeline es un beneficio federal que reduce el costo mensual de servicio telefónico o de internet.

Lifeline Details

Some low-income Members can qualify for a discounted telephone and/or internet service. Lifeline is a U.S. federal government assistance program where Members may be eligible for the following discounts:

  • Up to $5.25 per month on phone service.
  • Up to a $9.25 per month discount on Internet service.

Consumers living on Tribal lands are eligible for up to $34.25 per month on phone service.

Qualifying for Lifeline

You can qualify for Lifeline if you use any of these federal assistance programs:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance
  • Veterans Pension and Survivors Benefit
  • Tribal programs, if you live on federally recognized Tribal lands