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May 15, 2024. WAVE will be performing an update on the Lutherville, Piney, Grand Prairie, Booneville & Hartford Zones
Service could be down for a significant time between midnight and 5:00 am.
If your service is out for an extended period beyond 5:00 am, contact support: 1-888-212-7626

POTENTIAL CHANGES TO YOUR BILL
The Federal Communications Commission (FCC) has announced the Affordable Connectivity Program (ACP) will end unless more funding is approved by Congress.
Contact your US Senator today and ask them to continue funding ACP.
The FCC projects funds to run out by April, 2024.

The ACP Is Winding Down

ACP stopped accepting new applications February 7, 2024. The last fully funded month of the program is April 2024.

  • All ACP households aready enrolled will be able to remain enrolled through the final month unless de-registered by FCC rules.
  • ACP enrolled households are strongly encouraged to carefully review written notices from WAVE Rural Connect and from the Universal Service Administrative Company (USAC), the ACP administrator, about the ACP wind-down.
  • Three (3) WAVE mailers will be sent: February 7, March 4th, March 18th, of 2024.

For more updates about the ACP Wind Down, refer to AffordableConnectivity.gov.

Government Assistance Programs

Below we detail the Lifeline US government assistance program.

Lifeline

Lifeline discounts are not available in all areas served by WAVE Rural Connect. Applicants are allowed ONE discount per household. If you have another service with a Lifeline discount applied you cannot qualify.

Lifeline is a federal program dedicated to making phone and internet services more affordable for low-income households.

Servicios Lifeline de WAVE Rural Connect: Lifeline es un beneficio federal que reduce el costo mensual de servicio telefónico o de internet.

Lifeline Details

Some low-income Members can qualify for a discounted telephone and/or internet service. Lifeline is a U.S. federal government assistance program where Members may be eligible for the following discounts:

  • Up to $5.25 per month on phone service.
  • Up to a $9.25 per month discount on Internet service.

Consumers living on Tribal lands are eligible for up to $34.25 per month on phone service.

Qualifying for Lifeline

You can qualify for Lifeline if you use any of these federal assistance programs:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance
  • Veterans Pension and Survivors Benefit
  • Tribal programs, if you live on federally recognized Tribal lands