Government Assistance Programs

Below we detail the two US government assistance programs we participate in; the Affordable Connectivity Program, and Lifeline.

GO TO: Affordable Connectivity Program    GO TO: Lifeline

Affordable Connectivity Program (ACP)

ACP is an FCC program that helps connect families and households struggling to afford internet service.

The Affordable Connectivity Program provides:

  • Up to $30/month discount for broadband service;
  • Up to $75/month discount for households on qualifying Tribal lands; and

The Affordable Connectivity Program is limited to one monthly service discount per household.

Eligible households must both apply for the program and contact WAVE Rural Connect to select a service plan.

Check out www.fcc.gov/ACP for a Consumer FAQ and other program resources.

ACP Eligibility Requirements

Who is Eligible?

A household is eligible if a member of the household meets at least one of the criteria below:

  • Has an income that at or below 200% of the Federal Poverty Guidelines.
  • Participates in certain assistance programs:
    • SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, Lifeline.
  • Participates in one of several Tribal specific programs:
    • Bureau of Indian Affairs General Assistance.
    • Tribal Head Start (only qualifying households).
    • Tribal TANF.
    • Food Distribution Program on Indian Reservations.
  • Receives benefits under the school lunch or breakfast program or USDA Community Eligibility Provision.
  • Received a Federal Pell Grant during the current award year.

Two-Step Enrollment

  1. Go to ACPBenefit.org to submit an application or print out a mail-in application.
  2. Contact your preferred participating provider to select a plan and have the discount applied to your bill.

Lifeline

Lifeline discounts are not available in all areas served by WAVE Rural Connect. Applicants are allowed ONE discount per household. If you have another service with a Lifeline discount applied you cannot qualify.

Lifeline is a federal program dedicated to making phone and internet services more affordable for low-income households.

Servicios Lifeline de WAVE Rural Connect: Lifeline es un beneficio federal que reduce el costo mensual de servicio telefónico o de internet.

Lifeline Details

Some low-income Members can qualify for a discounted telephone and/or internet service. Lifeline is a U.S. federal government assistance program where Members may be eligible for the following discounts:

  • Up to $5.25 per month on phone service.
  • Up to a $9.25 per month discount on Internet service.

Consumers living on Tribal lands are eligible for up to $34.25 per month on phone service.

Qualifying for Lifeline

You can qualify for Lifeline if you use any of these federal assistance programs:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance
  • Veterans Pension and Survivors Benefit
  • Tribal programs, if you live on federally recognized Tribal lands

To see if you qualify and enroll in the Lifeline program, contact us at 1-833-492-8372 or complete the Lifeline Information Request Form form at the bottom of this page. You can learn more about the Lifeline program at LifelineSupport.org.

You will need to show proof of participation in one of the qualifying programs or proof of income when applying for Lifeline.

The Lifeline discount is non-transferable and is limited to one discount per household. If someone at your address already receives Lifeline, but you are part of separate households (e.g., roommates with separate finances), you may still qualify for Lifeline. Complete the Household Worksheet or Household Worksheet – Spanish (Hoja de trabajo del hogar – español) to determine if there is more than one household at your address.

Lifeline Information Request Form

Fill out the form below to request us to contact you regarding Lifeline service from Wave Rural Connect. You can also attach your completed worksheets to expedite the process. We use this as a first step to help you apply for Lifeline.

YOU MUST ALREADY BE A WAVE CUSTOMER TO FILL OUT THIS FORM. If you are not an existing member, please call us.

Complete el formulario a continuación para solicitarnos que nos comuniquemos con usted con respecto al servicio Lifeline de Wave Rural Connect. También puede adjuntar sus hojas de trabajo completadas para acelerar el proceso. Usamos esto como un primer paso para ayudarlo a solicitar Lifeline.
YA DEBE SER UN CLIENTE WAVE PARA COMPLETAR ESTE FORMULARIO. Si no es un miembro actual, llámenos.

 

This form is not an official submission of Lifeline filing.  Este formulario no es una presentación oficial de la Lifeline.

  • MM slash DD slash YYYY
  • Please enter the last four (4) digits of your Social Security Number
    Please enter a number from 0000 to 9999.
  • Please enter the ID number from your approved assistance program.
  • If you filled out a worksheet from LifelineSupport.org and would like to submit it here, please do so. Limit to 3 files and 20MB size each. (jpg, png, pdf)
    Drop files here or
    Accepted file types: jpg, png, pdf, Max. file size: 20 MB, Max. files: 3.
    • This field is for validation purposes and should be left unchanged.

    More Information: 1-833-492-8372