Wave Rural Connect Privacy Policy

Wave Rural Connect, LLC, (“Wave Rural Connect”; also referred to as “we” or “us” or “our”) values the trust its subscribers’ places in us. This Privacy Policy is intended to describe the information that Wave Rural Connect collects from its subscribers and how it uses, protects, and shares that information.

Type of Information Collected

As a routine part of its operation, Wave Rural Connect collects the following categories of information:

Personally identifiable information (“PII”). PII includes your name, address, telephone number, e-mail address, age, social security number, account number, credit card number, user IDs, passwords, and other information as provided to us by a subscriber or user of our services.

Non-personally identifiable information (“Non-PII”). Non-PII includes IP addresses, bandwidth use, system and connection performance, browser type and history, internet resources requests, and files downloaded. Wave Rural Connect may use “cookies” to collect information about your internet usage. A “cookie” is a small computer file that is placed on a user’s computer by us or a vendor that allows us or the vendor to collect information about your website visits, and manage your preferences accordingly. Most web browsers allow a user to exercise some control over cookie usage.

How Collected

By interacting with, subscribing to, or using Wave Rural Connect’s services, Wave Rural Connect requires and collects certain information. By providing such information, you acknowledge that Wave Rural Connect may use the information as stated herein.

Information Use and Sharing

Wave Rural Connect uses PII and Non-PII (collectively, “information”) in a defined and responsible manner, in order for us to provide its operations and improve the services provided to its subscribers. Internally, Wave Rural Connect restricts the use of information to employees who need it in order to perform their business functions.

Except as stated herein, it is our general policy to not to disclose information to others outside of Wave Rural Connect and its affiliates without the subscriber’s consent.

Wave Rural Connect may share information with third parties connected to Wave Rural Connect for purposes of providing Wave Rural Connect’s services to the public. We may compile information in an aggregate form and use such data to improve system operations, efficiency, and overall customer service.

Wave Rural Connect uses third-party vendors, such as Google, to advertise on sites across the internet. These vendors use cookies to show ads based on your past visits to this website.  You may opt-out of such vendors’ use of cookies and advertising at the Network Advertising Initiative’s Consumer Opt-Out page. You may also opt out of Google’s use of these cookies by visiting Google’s Ads Settings.

In cases of fraud, unauthorized use, abuse, or other violations of criminal law, Wave Rural Connect may use and share information to the fullest extent allowed by law. Use and sharing of information may also be made when appropriate to protect Wave Rural Connect’s legal rights.

Security

Wave Rural Connect maintains information with reasonable and appropriate technical, administrative, physical and cyber safeguards to protect against a loss, unauthorized access, destruction, misuse, modification, and improper disclosure.

Questions About Information Collected

Any questions about the accuracy or disputes relating to access, of PII or Non-PII should be directed to Wave Rural Connect, PO Box 77, Ozark, AR 72949, or 1 (833) 4WAVERC, or email us at info@waverc.com.

Changes in Policy

From time to time, as applicable law and the subject service provided by Wave Rural Connect changes, this policy may be modified.