Residential Install Survey – WAVE Rural Connect

Please take a moment and provide your feedback on today’s installation process. The feedback you give helps us to improve and provide services that fit your needs. Questions marked with * are required

Installed Services

What Services did you have installed today?

Internet*

100 Mbps
1 Gigabit

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Television*

Home Phone*

Residential Phone (basic)
NO PHONE WAS INSTALLED

Installation Process

Regarding your installation, rate the following situations. (1=Very Satisfied; 5= Very Dissatisfied)

Quality of the installation*

Install technician courtesy.*

Timeliness of the installation*

(on-time, length of the installation process)

Were the services you ordered listed correctly on the Account Information sheet?*

Yes
No

Was the installation completed on the first visit?*

Yes
No

What can we do to improve the installation process?

Install Date

Time*

What time was your scheduled appointment?

:

Date of Installation*

Work order number*

Contact Information

Would you like us to contact you regarding your installation?

Yes
No

Email

Phone