MAINTENANCE: LINE REPLACEMENT WEDNESDAY – THURSDAY
WAVE will be upgrading the fiber line on our OZARK substation. Replacement will take several hours, which may cause outages after 12:00 AM Thursday (2/22) morning. Maintenance should be completed by 6:00 AM.
If your service is out for an extended period, please contact Tech Support: 1 (888) 212-7626
Make The Right Call With Our Commercial Phone Services
Your business phone is an indispensable tie to your customers. Wave Rural Connect phone services bring you affordable, crystal-clear calls over our all-fiber network! Take advantage of an impressive list of standard business calling features: unlimited local and long-distance, three-way calling, number ID, call forwarding, call waiting, hunting, and voice mail. We use the latest advanced fiber technologies to bring you a reliable quality of service.
Sign up today at signup.waveruralconnect.com, or if you’re not sure what commercial package meets your needs, call us at 1.833.4WAVERC or email us at firstname.lastname@example.org, so we can assist you.
Unlimited local and long-distance calling
Three-way calling, call forwarding & waiting
Voice Mail and more
What do you get with Commercial Phone?
UNLIMITED LOCAL AND LONG DISTANCE IN THE U.S.
Enjoy unlimited calling the domestic United States. (Including Alaska and Hawaii.) Please contact Wave Rural Connect at 1.833.4WAVERC if you want to activate International Calling.
ANONYMOUS CALL REJECTION
This feature allows you to reject incoming callers who have blocked their telephone number to Caller ID, (usually by dialing *67 or 67# to conceal their identity). This feature prevents their call from reaching you!
The anonymous call will route to a recorded denial announcement. You can turn this feature OFF by dialing *87, and back ON again by dialing *77.
Residential telephone service is installed with this feature turned ON. Some cellular phones that do not send Caller ID may be blocked from calling your number while this feature is turned on.
This feature will not block UNAVAILABLE numbers.
This allows you to transfer all incoming calls to another phone number.
By dialing *72 + number (Some places use 72#). You may change the ‘forward to’ number using the line at any time.
NOTE: You must allow the number you are calling to answer before hanging up. If you reach a busy signal, or there is no answer, you must hang up and redial *72 + number a second time. Three short tones will then confirm that Call Forwarding is in effect. Each time a call is forwarded, your phone will ring with one short ring. This is to remind you that your calls are being forwarded. To turn this feature off, dial *73 (Some places use 73#).
NOTE: If you need to dial a “1” when calling a number, you will need to dial it when forwarding to that number as well. If you choose to forward to a long-distance number, Wave Rural Connect’s low long-distance rates will apply to forwarded calls.
CALL FORWARDING BUSY
Automatically forwards incoming calls to another number when your line is in use. This feature requires Wave Rural Connect to program a number into the central office switch where your calls are to forward. You cannot change the ‘forward to’ number yourself. Wave Rural Connect must order a change in the central office switch for this feature.
CALL FORWARD DO NOT ANSWER
Automatically forwards incoming calls to another number when there is no answer after a pre-designated number of rings.
During a call, you may hear a beep, indicating that you have a second call.
Press your switch hook briefly, or your “FLASH” button, to answer a second call.
NOTE: If Call Waiting is used on a line equipped with a computer modem, the Call Waiting tone will probably disconnect your modem. If you use your line to dial telephone numbers from a modem, program your modem to ALWAYS DIAL *70 ahead of each call. *70 will cancel this service for only one call at a time.
CALLER ID NAME AND NUMBER DELIVERY
Allows you to see the telephone number and name of the calling party. Calling ID will display the listed name of the caller’s telephone number. Caller ID may show unpublished and unlisted numbers if they are calling from an area that passes this information along with the call. People using Caller ID Blocking will show up as ANONYMOUS and can be blocked by the Anonymous Caller Rejection feature.
CALLER ID CALL WAITING
Allows you to know the number and name of a new call while you have a call in progress.
Caller ID Call Waiting will display the listed name of the caller’s telephone number. You may respond to Call Waiting Caller ID during a call in any of the following ways:
- Terminate the first call by hanging up, and answer the second call when your phone rings again
- Answer the second call by quickly tapping your switch hook or pressing your “FLASH” button, if you have one
- Ignore the beep. The call will forward to the number you provided for Call Forward Busy if you are using this included feature
LINES IN HUNTING
Available for business or residential customers who need to receive more than two calls simultaneously, on multiple telephone lines, without the Call Waiting feature active.
Call Waiting is not installed on lines in Hunting. Any number of telephone lines can be installed with this feature. Only the first number needs to be given out. Additional calls will automatically ring on any number of additional lines in the Hunting Group.
Allows you to identify specific incoming telephone numbers with a distinctive ring. Dial *61 and follow prompts to add a number to this service, or *81, and follow prompts to cancel numbers associated with this service.
SELECTIVE CALL REJECTION
Block up to 10 numbers in your map area. Dial *60 and follow prompts to block numbers. Dial *80 to cancel this service.
SELECTIVE CALL FORWARDING
Allows you to specify up to 10 specific numbers to automatically forward to any telephone number. Dial *63 and follow prompts to activate, and *83 to deactivate. Calls from these numbers only will forward to the number you specify.
PER CALL OPTIONAL CALLER ID BLOCKING
Use this service to block your number from being sent when you make a single call. Having an unlisted number will NOT keep your Caller ID information from showing up on someone’s Caller ID. Calls to people who have Anonymous Call Rejection will not go through when using this feature. Press *67, wait for dial tone, and then make your call. This feature is a per-call feature and will need to be dialed before each call. Be sure to include this on your Speed Dial numbers if you want to remain Anonymous in your calling.
Allows you to place calls by dialing one digit plus the # button. Dial *74, wait for the tone, then any digit that you wish to assign to the Speed Number, from 2 – 9, then immediately dial the number you want to set up for speed dialing. If you need to dial a “1;” or an Area Code when calling the number you are setting up, be sure to include the “1;” or Area Code when setting up Speed Dialing. If you program a speed number to a number outside of the service area, you will be charged the applicable low Wave Rural Connect rate for each call.
PERSONALIZED RINGING NUMBERS
Each phone can have a distinct ring so that you can know when an outside call is dialing a specific number. This feature only works if you have multiple phone numbers assigned to your home service.
Allows you to add a third party to an existing telephone conversation without hanging up. Distance restrictions do not apply to incoming or outgoing calls. Quickly press your switch hook or press “FLASH” on your phone, then dial a second call. Notify the party that you’ve called, when you are ready, quickly press your switch hook or press “FLASH” on your phone again to create a Three-Way Conference Call.
REMOTE CALL FORWARDING
Remote Call Forwarding allows you to activate, deactivate, or change the ‘forward to’ number from a location other than from your telephone. You may use this feature from a cellular or landline phone. You must use a touch-tone telephone. You will have a 4-digit Personal Identification assigned to your line to activate this service.
REMINDER CALL SERVICE – WAKE UP CALLS
A Reminder Call will automatically call your number at the time you specify. Whether a call to remind you to get out of bed, or not to miss that dentist appointment, this feature is a handy feature to keep you on track.
WARMLINE / HOTLINE
This service sets your phones/number to automatically call a predefined number when the receiver is picked up.
Warmline waits 1-16 seconds before dialing. Hotline immediately dials. Hotlines can be used as emergency or information phones, where Warmlines can be used as a simple way to be notified if a handset has been left on, without dialing, or a corded handset has been left off the hook.
View, manage and customize a call recording set just for your business. See all your recordings, statistics about recorded calls, run reports, and set up rules or manage other users.
DIRECT INWARD DIALING (DID) PRI
When used in conjunction with Wave Rural Connect PBX services, this feature allocates a range of telephone numbers that can be assigned individual users, without requiring a separate physical phone line.
HOSTED PRIVATE BRANCH EXCHANGE (PBX)
This is an Internet-based (VoIP) phone solution versus a typical phone interchange. PBX includes all the same telephony features listed under Standard Features on this page.
SESSION INITIATION PROTOCOL (SIP) TRUNKING
SIP Trunking eliminates the physical connection to a phone interchange. There are no hardware, wiring, or circuit boxes to maintain for connection to Wave Rural Connect. Calls happen as Voice over Internet Protocol (VoIP).