We are COMMITTED to providing accessibility for our members. WAVE currently supports Closed Captioning, large-button remotes, and TTY-ready telephone service.
If you have questions regarding the accessibility features of our services, please contact us at 1-833-492-8372.
TTY Telephone & TRS Services
WAVE Rural Connect telephone service supports teletypewriter (TTY) equipment. This enables real-time phone communication on a user device with a visual text display. Access to the Telecom Relay Service (TRS) is also available. TRS is a telephone service that provides service accessibility for people with hearing and speech disabilities and other individuals using standard voice telephones.
TRS calls can be initiated by dialing 711 from a home phone, teletypewriter, or telecommunications device for the deaf (TDD).
All commonly used cross-manufacturer, standard TTY signal protocols can be made using WAVE voice services. Services that require a response from a user within a time interval, such as voicemail, messaging, auto-attendant, and interactive voice response telecommunications systems, will give an alert when a sufficient time interval is required.
